What is Heritage's return policy?

Heritage offers a three (3) day return policy for all Internet auctions (does not include Signature Auctions). Policy varies by type of Auction. See the "Additional Terms and Conditions" section of our Terms & Conditions.

Do I have to pay sales tax?

Lots delivered to you, or your representative are subject to all applicable sales/use taxes, if any, unless appropriate permits are on file with Auctioneer. Bidder agrees to pay Auctioneer the actual amount of tax due in the event that sales tax is not properly collected due to: 1) an expired, inaccurate, or inappropriate resale tax certificate and/or declaration, 2) an incorrect interpretation of the applicable statute, 3) or any other legitimate reason. The appropriate form or resale certificate must be on file at and verified by Auctioneer five days prior to Auction, or tax must be paid; only if such form or resale certificate is received by Auctioneer within 4 days after the Auction can a refund of tax paid be made. Lots from different Auctions may not be aggregated for sales tax purposes.

Heritage is required to collect sales tax in many states.

Here is a list of states where Heritage Auctions currently collects sales tax (sorted by category) or is scheduled to collect sales tax in the near future.

Heritage is not required to collect sales tax if you are buying for resale.

1. If you are buying for resale, you can provide Heritage with your sales tax resale certificate.
2. If you do not have a resale certificate, contact your respective state agency to see if you qualify.

If I win, how do I pay?

For expedited shipping or delivery in person, upon receipt of your invoice, please remit payment a bank wire, cashier's check or bank money order. Clients with pre-arranged credit status will receive immediate credit for payments via eCheck, personal or corporate checks. All others will be subject to a hold of 5 days, or more, for the funds to clear prior to releasing merchandise.

For your convenience, payments can be made from the MyOrders page of the HA.com website by eCheck, but allow 24-48 hours from the end of the auction for invoices to appear on this Page. For more information, by type of auction, please go to the specific category on HA.com.

What is the Buyer's Premium?

A Buyer's Premium will be added per lot to the successful bid. Minimum Buyer's Premium varies by category. Please see the individual lot page for more details.

How much will my fees, shipping, and handling be?

Our fees, shipping, and handling charges include shipping, handling and private carrier insurance. Shipping varies according to the item type, quantity, and value (for insurance purposes). Wine shipments require this Delivery Collection Form, and are subject to delays due to extreme weather. Use the Shipping Calculator on the individual Lot page to estimate shipping. Shipping cost provided is for that single item ONLY. Shipping multiple items at once almost always results in a lower shipping cost per item. Actual costs may vary depending on shipping options. If you need help, please contact us.

If I win, when will I receive my lots?

Please allow 7–14 business days to ship the items you won, unless they fall into one of the following categories: Action Figures & Toys, African Art, Animation Art, Arms & Armor, Entertainment, Ethnographic Art, Decorative Art, Design, Judaica, European Art, Fine & Decorative Arts, Movie Posters, Musical Instruments, Oceanic Art, Pre-Columbian Art, or Tiffany, Lalique & Art Glass. For these categories and oversized items in other categories, please allow 14–21 business days for shipping, as they require more labor-intensive preparation. Premium Domain Transfers have a shipping window of 7–30 days. Note that your payment options can also impact shipping times. See our Terms & Conditions